RECEPTION

Check-in and other services

• On your arrival day you will have to hand out at the front desk your identification document or Passport for every member of your party as well as the details of one credit card. You will be asked to sign each occupants registration form which is sent out to the local authorities. Our reception staff will provide you the key card/keys for your apartment.
• If you have any further questions before arriving at the resort please do not hesitate to contact us by phone on +34 952 933674 and we will clarify any issue.
• There will be a 24/7 reception service at Crown Resorts Club Marbella. On arrival you will be able to request your free WIFI access (2 devices) and to rent a safe if you so desire. We kindly ask you that any maintenance incident that could happen during your stay should be reported to reception by calling from your room dialling number 9 so that our maintenance team can attend to it following all the hygiene and security measures.
  
• Night concierge service. We have a night concierge service 7/7.

Cleaning

Cleaning services during your stay in your apartment:

• Stays of 4 or fewer days do not include cleaning, replacement of toilet paper, or changes of sheets and towels.
• Stays of 5 to 7 days will have a replenishment of towels, sheets, kitchen cloths, and spare toilet paper on the fourth day. Our housekeepers will leave a white plastic bag inside your apartment with these items. Please deposit used towels and sheets in the black bag in front of your door for collection.
• Stays longer than 7 days will have the housekeeping staff enter on the seventh day and perform a change of sheets, change of towels, bathroom cleaning, floor scrubbing, and trash emptying.

POOLS AT CLUB MARBELLA

2 Outdoor pools (not heated) & 1 heated indoor pool + jacuzzi:

2 Outdoor pools: it is mandatory to shower before using the pools, jumping into the pool is not allowed for safety reasons.

1 Heated indoor pool/jacuzzi: it is mandatory to use a swimming cap.

Other onsite amenities

Chidren’s playground – Saunas – Squash –  Billards.

Please contact reception for further details.

Café Marbella restaurant facility located at Club Marbella

Café Marbella located at our Club Marbella resort serves breakfast & lunch. We also offer an extensive range of products to “take away”. For more information please contact reception.

Dryers facility

Please contact reception for further details.

Minigolf – Table tennis – Fitness area – French Bowles – Picnic area.

Raquets, balls and golf clubs are available at your reception, no deposit is required.

The hair, massage & beauty salon located at Club Marbella

The hair & beauty salon is operated by an external company unrelated to Crown Resorts. To contact the Hair & beauty salon directly by telephone call extension 1542 from your room, dial +34 695 052181 or email: hannahssaloncalahonda@gmail.com (ask for Hanna).

YOGA / MEDITATION / RELEASE / DANCE FIT & CORE

Come and enjoy this activities for only 10€ per person per class. For more information please ask at reception.