Customer Services – Crown Resorts Blog

Your home from home

At Crown Resorts the staffs’ primary objective is to offer the best service and hospitality to Members and guests in order that they feel at “home from home”. Collectively they want to : “offer the best value for money holidays”, … so please come and enjoy !

Vicente, one of the minibus drivers and María from the animation team

María, from the animation team offers a Spanish lesson

Some of the laundry staff hard at work

Maria and Monica from the Animation team together with Jose Antonio Campano, Front of House Manager

Alison, ready to book you in at the Hair and Beauty Salon located at Club Marbella

Eka, the shop assistant of the souvenir/gift shop located at Club Marbella

Antonio, one of the lifeguards, hands a pool towel to a guest

Patricia, one of our assistant cooks proud of the food prepared

María and Monica from animation together with Juan Ramón from reception

David, one of the porter staff at your service …

Lifeguards on rainy days help Members and guests cross to and from Café Marbella

Lucia, one of our receptionists with David, one of the porters at your service

14 February, 2019/by Natalia Hidalgo

Customer Services

Sales Deck photos

Diversified Resorts Ltd. continues in their effort to promote and increase Club membership. As part of this commitment, an upgrade of the presentation lounge has recently been undertaken.

4 December, 2018/by Natalia Hidalgo

Customer Services, Members Roundabout

A snapshot of some of the Crown Resorts’ staff

Reception Staff

Public Relations – Simon

The Maintenance Team

Mariano, one of our minibús drivers

A member of the Housekeeping Team on duty

Some members of staff of the Food and Beverage Team

4 December, 2018/by Natalia Hidalgo

Customer Services

A snapshot of some activities offered at the Club in which Members and guests have participated

Aquagym

Spanish classes

Mini-Football

Salsa classes

4 December, 2018/by Natalia Hidalgo

Customer Services, Members Roundabout

A look back at summer 2018

Photocall with the summer animaton team

Every year the animation team introduces new activities of appeal for the whole family. This year we introduced a morning yoga class which took place on the sun deck at Club Marbella which offered participants the opportunity to enjoy and take the energy of the rising sun.

The animation team also organised a “Beer Party” with many associated games for prizes as well as an array of Salsa, Flamenco and aquagym lessons being available.

Teenagers were entertained during the Football World Cup with a football activity called “Futbolísimo” and another one called the “One to win”.

The old favourite water games and activities such as waterpolo and waterbasket continued to be offered and enjoyed.

For the little ones, this seasons’ great novelty has been the introduction of the “Disney Day” with visits from Snow White, Peter Pan, Buzz Lightyear and friends accompanied by a Disney Karaoke, quiz and show.

In order to offer our younger guests an improved service, and importantly Mums and Dads a little more time to relax, the opening hours of the Miniclub were extended and a weekly Children’s Day activity was organised offering children a full day of activities and guaranteed fun.

Next time when onsite please don’t hold back, join in the fun with the animation team!

25 September, 2018/by Natalia Hidalgo

Customer Services, Events, Members Roundabout

Christmas & New Year’s Eve 2018/19

Are you visiting Crown Resorts and or New Year 2018/19?

If you are, why not enjoy the “fair” to be made available in Café Marbella?

Festive Menus:

Please view our Christmas and New Year menus.

Café Marbella at Club Marbella

Book now to benefit from a 10% early booking discount.

Please download the pdf version here

Café Marbella Christmas Eve Dinner

Café Marbella Christmas Day Lunch

Café Marbella New Year’s Eve Dinner

25 September, 2018/by Natalia Hidalgo

Customer Services, Members Roundabout

Kids’ Summer Camp hosted at the Delta Mar Leisure Centre – July and August 2018

Great fun was had by the children who participated in this year’s Kids’ Summer Camp hosted at the Club Delta Mar Leisure Centre. An array of activities were offered Monday to Friday from 09.00hrs through to 17.00hrs by our professional qualified team of Maria and Raquel.

From left to right: María and Raquel

Children’s performance at the Summer Camp

25 September, 2018/by Natalia Hidalgo

Customer Services, Members Roundabout

Food and Beverage – Summer 2018

At Crown Resorts a wide and exciting variety of food and drinks are available for the enjoyment of our Members and guests: buffet service, BBQ choices, healthy breakfasts and great value meal plans as well as a range of local favourites such as traditional paella, fried fish, etc..

In addition, a wide range of activities are offered at the different food and beverage outlets throughout the summer. These activities are organized by our animation team and in some cases are complemented by evening shows offered by professional artists for all to enjoy.

Café Marbella at Club Marbella offered a different show each night of the week. Some of the shows offered were: a traditional Flamenco Show and solo singers such as Amanda Rosa, Sophia, Tomas, Virginia Alexandre and Adriana.

Entertainment and activities were presented in the two areas designed for such purpose, one being the heart of the restaurant and the other in the marquee adjacent to Café Marbella.

Additionally, a family show was offered by professional actors who entertained our members and guests with dance.

Music and magic workshops including balloon twinkling for the enjoyment of the younger guests were made available.

A Disney night was offered by our animation team who also organised mini-discos and other activities for children and adults including a beer festival, bingo and much more.

Restaurant LA Cocina which is located at Club Calahonda offered two nightly shows per week, which were a fun Karaoke and disco on a Monday and a Flamenco Show on a Sunday.

The animation team also offered activities and mini-discos both by the pool bar at L.A. Piscina, which is located next to the main pool at Club Calahonda, as well as in L.A. Cocina.

The Pool Bar at Club La Riviera offered a barbecue evening every Friday from 19.00hrs. and the Pool Bar at Club Delta Mar offered a range of fun activities as well.